Grassroots Guide Your Path to PR Success
September 2005

In this month’s Grassroots Guide we discuss the importance of translating releases to reach ethnic markets, how to handle PR after natural disasters such as Hurricane Katrina and how MediaQ is continuing to add valuable features and maturing as a research tool.
 
In This Issue
  • E-mail Alerts, Editorial Calendars Being Added to MediaQ
  • Reaching Ethnic Markets – To Translate or Not To Translate?
  • PR and Hurricane Katrina

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    Reaching Ethnic Markets – To Translate or Not To Translate?


    Want to reach out to the Asian and Hispanic markets? You’re not alone, and for good reason. The buying power of the Hispanic market alone has been estimated at over $600 billion.

    PNC Bank just conducted a specific media campaign aimed at the Hispanic media when they launched their Grow Up Great school readiness program in the Washington, D.C. area. But companies are not only looking to reach consumers at the grassroots level, they are targeting potential employees. Direct sellers such as Herbalife, Princess House and Yves Rocher are discovering that the greatest potential for growth in their sales force will be in ethnic markets.

    These companies are all tailoring their press releases to reach these markets and they all have the same question.

    Do you need to translate press releases into Spanish or other languages in order to reach ethnic media?

    According to the Hispanic Marketing and Communications Association, if you are trying to reach a U.S.-based publication, the answer is a resounding YES!

    Why? Because a translated release demonstrates several key issues that can help get your message published.

    Manuel Ruiz, president and CEO of Hispanic PR Wire told the HMCA that:

      1. Translated releases help Spanish-only and bilingual media use press releases with fewer hindrances
      2. They communicate that you care and are sensitive
      3. They minimize common translation errors that can hurt you or your client
      4. Translated releases help Latino media save their time and/or money that may be necessary for some of their own outsourcing

     

    Ruiz also advises companies to work with actual translators as opposed to translation software and to avoid trying to “regionalize” dialects.

    “Spanish regionalisms typically limit the appeal of your release and make it susceptible to misinterpretations. It can create problems because in some countries certain words mean the exact opposite of what they do in others. In some cases, those words are considered foul language,” Ruiz wrote.

     

     
    PR and Hurricane Katrina


    The images of Hurricane Katrina’s aftermath have motivated many companies to mobilize relief efforts and charitable giving from their employees. Companies like Ben & Jerry’s, Once Upon A Child and others are donating portions of sales revenue to various charities.

    While the intentions of these companies are honorable, some may feel reluctant to publicize their relief programs for fear of appearing to take advantage of a tragedy in order to gain some good publicity.

    But if you look at online media sites, the Milwaukee Business Journal for example, and traditional news publications, you’ll see plenty of lists that not only provide company names but offer details about their specific programs.

    So while avoiding publicity of a company’s hurricane relief efforts is admirable, other companies should not feel uncomfortable in letting the media and public know about what they are doing particularly if the public can help by visiting stores and purchasing items.

    The papers want to share this information and the public wants to know how they can help. The public also wants to know that companies where their families or friends work care. It has also been demonstrated that companies “do well by doing good” – this is the basis of the surge in cause marketing that we’ve seen over the past few years.

    A key point, however, is that companies need to be respectful of the tragic circumstances and human toll that Hurricane Katrina has wrought upon that region and the country.

    Pinch-A-Penny reissued a press release about hurricane preparedness that avoided being cavalier by emphasizing the point that the hurricane season was only halfway over. It was also issued to states and regions that were not directly impacted by Hurricane Katrina but were still in danger of seeing a hurricane in the future. In this way, the company wisely positioned their advice as a means to potentially avoid some of the property damage that a hurricane can inflict.

     

     
    E-mail Alerts, Editorial Calendars Being Added to MediaQ
    MediaQ, a unique research tool that provides an accurate picture of what journalists are covering, has added e-mail alert functionality and will soon link with an extensive database of editorial calendars.
    With this added capability, MediaQ users will now:

    1. Have the ability to monitor news about their company, industry and other areas of interest through e-mail alerts

    2. Have a searchable database of thousands of PR opportunities at their fingertips with the EdCals feature.

    MediaQ is maturing into a valuable application that not only identifies who is writing about topics of interest to you but also answers questions about when you should be reaching out to these journalists, what you should be pitching and how you’ll know if it made it in the media.
    PR professionals across the country are discovering the value of MediaQ and the rest of the PR Services product suite from eNR Services, Inc.., said Jon Victor, president and CEO of eNR.

    “After building our Grassroots PR business into a well-accepted and valued product in the franchise, automotive and retail industries, our clients were telling us they could use help in finding appropriate media, building accurate media lists and seamlessly distributing their press releases,” Victor said. “We think the PR Services suite accomplishes that and we are seeing some strong interest from our clients and prospects.”

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