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How to Get the Coverage You Need
Every business wants to raise awareness about their
company, products and services within their community.
Thinking outside the box and developing new strategies to
gain local news coverage is key to accomplishing this. This
issue will help you get more of your news in the news with
tips on templates, local news coverage and an inside look
from a seasoned veteran of the news industry.
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City Editor Gives Advice to Those Seeking News
Coverage |
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Last week Karin Ronnow, Bozeman Daily Chronicle City
Editor, shared her perspective on local news
coverage. The Bozeman Daily Chronicle is the only
local paper serving Bozeman's 30,000 residents, with
daily editions featuring local, national and
international news stories.
Q: What emphasis is placed upon local news
at your newspaper? A: "We are the source of local news for our
readers and it is our primary focus. There are TV
stations that operate in town but they are heavy on
network feeds."
Q: How does your newsroom find out about
local news? A: "We have seven reporters, all of whom are
responsible for finding out what's happening on
their beat. We have a police scanner that is
constantly on and we keep a running list of what is
going on in the community. We are heavily reliant
upon our readers and anyone who calls to give us
ideas. We want people to call and tell us what is
going on in their school, church and neighborhood."
Q: How much do you depend upon local
businesses to alert you about what's going on with
them? A: "Press releases tend to be the way that
businesses handle news. They are helpful if, for
example, the company signed a gargantuan contract
with the Department of Defense. But the one thing
that businesses need to keep in mind during the
process of both compiling and distributing their
news is that this release contains their spin. We
take the information in the press release and use it
as a starting point."
Q: What advice do you have for a local
business when they are submitting press releases?
A: "What I tell people is to concisely list
the five W's: the who, what, where, when, why and
how if they've got it. It is also helpful to include
contact names and phone numbers of CFO's, Directors,
etc. We aim to provide a well-rounded palate of
information and allow the reader to draw their own
conclusions. Businesses may, and often do, have
other objectives. The more people we talk to, the
less we feel controlled by the information we are
fed by their press releases."
Q: Does having a local contact for a
franchise or large multi-unit company influence
whether you do a story? A: "I will let you in on one of my pet
peeves. When we call the local franchise after
something happens there, they often say 'We can't
comment. You have to go to corporate for a
statement.' But I want to hear from the people in my
local community. When I call the headquarters in
Delaware, they have never been to Bozeman, they
don't know the people who work here and they don't
know the community. It would be smart if
headquarters would just make a call to their
franchisees to plot out what they can say to
reporters."
Q: What criteria do you use to determine
what makes a press release newsworthy? A: "The longer you are in this business the
more refined your sense becomes. Companies sometimes
underestimate the strength of the stories from the
people within. We do a lot of people stories. Human
interest stories reflect well on the paper, the
people featured, and the companies within the
community. For example, we may do a story on someone
who worked for a company for 40 years and is
retiring or someone that had a personal situation
and their fellow employees rallied to support them.
We cover things like changes in ownership, events
that have financial implications to stockholders,
shoppers, creditors, and suppliers. Stories that
affect people."
Q: Do awards, events and grand openings get
pick-up? A: "I know from the perspective of a business
owner these events are landmarks. But for us, and
the reader, the story is not about the guys with
hardhats and shovels, it is about what they are
building. We want our readers to know that the store
is coming, that they've hired so and so to be their
local manager and somebody else to be the general
contractor, and this is who you should talk to in
the next coming months. A story presented like that
provides human contact, and not just a name on a
plaque."
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Tom Feltenstein's Power Marketing |
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Co-sponsor a special event, such as a 10 kilometer
race for the community. In the case of a large-scale
event, there may be up to a dozen participating
cosponsors.
A dual relationship is best for keeping the event
manageable and maximizing focus on the partners.
Thus, a joint promotion between your business and an
athletic shoe store would be ideal for the 10K race,
with you furnishing juice stations on race day and
the store providing any special gear needed to mark
and man the raceway course. Both partners contribute
for trophies and prizes, which include racing shoes
and a free product or service at your business.
A neighborhood newspaper, hometown weekly, or
access cable, can cosponsor, with its name
prominently displayed on race day. This guarantees
local media coverage before and after the race.
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PR Jump Shot - Ask the Editor |
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Q: With so many local media outlets and
mediums to choose from, how do I select the right
news for the right media?
A: Different news calls for different news
mediums. Let's say, for example, that you are
holding a day-long, grand opening event. At this
event you will feature substantial discounts, door
prizes, a clown for the children and food for the
adults. It may be appropriate to solicit the
coverage of a local radio station. Call in the TV
crews for a charity benefit event, such as a
triathlon series sponsored by the Breast Cancer
Research Foundation or a blood drive supported by
the American Red Cross. If your news announces the
achievements of a staff member or outlet within the
community, the local periodical would be more
suitable. When your outlet or organization receives
an award with your industry, look to industry
journals and business associations for news
coverage.
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eNR Has Moved |
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eNR Services, Inc. is pleased to announce the
relocation of our offices. Please update your files
and our company listing to reflect our new address:
301 Merritt Seven Norwalk, CT 06851
Telephone, fax and website contact information
will not change as a result of the move.
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How Can Templates Work for Me?
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Creating press releases for multiple locations
can be a challenge, particularly when you strive
to produce something fresh and new each time. To
overcome this hurdle, many companies have
created a catalog of templates. Instead of
crafting a new press release to announce each
grand opening, award or promotion, marketing
managers create three or four templates. The
franchisors, franchisees or distributors
customize these templates with local information
and quotations.
Here are a few examples of the kinds of
templates you can use:
1. Awards and recognition template: As
with many real estate companies, honors and
accolades are a key component of Prudential Real
Estate Affiliates' retention tactics. PREA
celebrates their representatives' achievements
within their communities by using templates that
provide a standard description of the award, and
highlight the individual's name and location.
2. Grand Opening templates: Planet Beach
customizes each news release by featuring
details about the new location, quotations from
the local franchisee and industry statistics.
3. Event template: Ben & Jerry's
developed a template press release for an
annual, nationwide event. Each press release is
customized with local scoop shop contact
information, event photos, and quotations from
both the shop owner and headquarters.
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