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  Grassroots Guide . Your Path to PR Success 
January 2005
 
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The Best of Grassroots

In 2004 the Grassroots Guide gave you case studies, tips and ideas for turning your grassroots PR and marketing into a success. We appreciate the tremendous feedback we have received from our subscribers.

In this issue, by popular demand, we offer you the Grassroots Guide's greatest hits of 2004, plus something to get you started for 2005. Enjoy!

in this issue
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  • Case Study: Chrysler Group's "Premiere Days"
  • Local News Sparks Newspaper Readership
  • Five Tips for a Great Grand Opening
  • How to Prep for Local Media Interviews
  • 2005: Which Grassroots News Works Best?

     
  • Local News Sparks Newspaper Readership
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    Presstime Magazine reported a study profiling daily papers and their answer to building readership called "Turning the Tide: How Best Practice Newspapers are Growing their Franchise." Authors of the study said newspapers find an overwhelming growth in market share with increased local news angles. University of Maryland Professor Carl Sessions Stepp found dailies give more front-page coverage to local stories and less to world news than those of a generation ago.

    Agreeing with and capitalizing on this trend is Publisher Philip Merrill of The Capital newspaper in Annapolis, Maryland. "Members of our community have a strong sense of place. We have to adjust our content to reflect what strikes home to people. We have to be connected to them," he concludes.

    "Local is defined by people, not by buildings or artificial political boundaries," says Editor Cliff Schechtman of the Cape Cod Times in Hyannis, Mass. "Local is not just what happens at school board meetings within our borders. It's our job to make connections between our readers' hopes, fears and interests in the world."

    Local editors understand local news increases subscriptions, circulation and readership and are always seeking out local news. With daily newspapers searching for news that reflects readers within their community, Grassroots Public Relations is the answer to reach your customer through the media.

     

    Five Tips for a Great Grand Opening
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    Do new businesses seemingly materialize in your hometown? It may seem that way if they haven't promoted their grand opening ahead of time. A late marketing start can delay local sales from 1-3 months.

    Why wait to start reaping the rewards of localized marketing? Consider the following tips the next time you plan a grand opening:

     

    1. Local signage. Put up a banner or a sign - anything to be consistently seen by the local community. Even home businesses should place a branded sign on their front lawn.

    2. Local directories. Be certain to enter the new outlet in all of the area's print or online directories - including the phone book.

    3. Local website. Set up a local website and insert metatags, keywords and titles that are relevant to both your business and the local area.

    4. Special event. Organize a special event and invite the mayor or an area celebrity.

    5. Local media relations. Send a press release to the local media, with the local owner's name and contact information. Include supporting grand opening materials.

    Let the community know you're coming to town as early as possible. Invest some time in Grassroots marketing, and you'll find your grand opening will receive a warm reception.

     

    How to Prep for Local Media Interviews
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    Believe it or not, there's a science to giving media interviews. Here are some tips to get you started:

     

  • Know the message. Ensure your new managers read and understand the key message in the press release.

     

  • Follow up. Make sure they contact the media after a press release is sent. Sometimes, reporters have not received the release, or they may need more details to develop a story angle.

     

  • Be responsive. Call the reporter back immediately. Delays will cause you to either lose a story opportunity or possibly get a negative write-up.

     

  • Stay positive. Be sure your outlets avoid negative language or corporate gossip. It looks badly on the organization and it translates poorly in fine print.

     

  • Stay honest. Many reporters do their homework and check facts. Fabrications create ill will with both the media and the local community.

    Ask your managers to contact you whenever they receive media hits. You can provide additional support from headquarters if needed.

     

  • 2005: Which Grassroots News Works Best?
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    Here's something new from the PR measurement gurus at eNR Services. Did you know that certain news topics are more successful than others?

    From September - December, 2004, eNR tracked all of the grassroots press releases they distributed. They are currently using these results to benefit their Grassroots PR Program clients.

    The local media tend to pick up "hard news" more often than "soft news". Hard news feature topics with a built-in deadline such as events, product launches or grand openings. These releases also list award announcements and charity-related news. Hard news receive the lion's share of clippings - 72%!

    "Soft news", on the other hand, have no immediacy and tend to offer tips or advice. They are harder to write and have a lower media pick-up rate - only 38%. But successful soft news generate more media value - an average of $319 per clip. This means they take up far more space in publications than hard news.

    A successful grassroots PR program always combines the right mix of hard and soft news.

     

    Case Study: Chrysler Group's "Premiere Days"
    Imagine: You spend millions on a TV ad campaign - and sales start to drop. Where do you go from there? To the grassroots of course!

    The Chrysler Group, a Big Three automobile manufacturer, abandoned the highbrow celebrity endorsements for a grassroots marketing approach instead.

    Chrysler knew that 20-30 percent of dealer visits usually ended in a sale. Auto aficionados needed to see and experience Chrysler's line of new automobiles themselves.

    The Event
    Chrysler decided to combine hands-on marketing with a local event. The "Premiere Days" event unveiled three 2005 vehicles in 2,100 Chrysler dealerships. Stars of the event were the Chrysler 300, Chrysler Town & Country minivan, and PT Cruiser Convertible.

    "Premiere Days" took place, April 23-25. Festive dealers threw a huge Hollywood-style bash complete with balloons, bands and food.

    In time for the party, dealers received priority shipment of the new vehicles. They proudly showed off the three automobiles and their technology, and scheduled test-drives.

    The Local Marketing
    Each participating dealer sent personal invitations to area consumers. Invited customers received a bonus for attending - a limited edition silver dollar. Many dealers used local advertisements as well.

    The event featured a branded website with details and photos of each of the cars. Invitees could learn more through owner publications and online advertising as well.

    Most notably, Chrysler used eNR, Inc. to write, localize and distribute press releases to each of the participating dealer's local media contacts.

    The Results
    The April "Premiere Days" event drove over 100,000 consumers into Chrysler showrooms. April sales increased one percent from the year before. Plus, the new Chrysler 300 sedan sold over 9,500 units during its first full month of availability, becoming Chrysler's most talked about new product.

    "Premiere Days" generated positive word of mouth, media coverage and sales for Chrysler.

    The success of the first "Premiere Days" event spurred Chrysler to host a Dodge "Premiere Days and Nights" in June. Chrysler also hosted a successful Jeep "Premiere Night" in the Fall.

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    . Quick Links...

    About eNR Services, Inc.

    About eNR Grassroots PR

    About DaimlerChrysler

    Grassroots Guide Archive

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